Frequently Asked Questions
How fast do you process and ship orders?
All orders take 1-2 business days to process. Cut off is every 5PM EST, orders placed after 5PM will be processed the following day. Domestic orders ship M, T, W, Th, F and International orders ship M, W, F.
Do you ship internationally?
As of this time, our Peptides are the only products that are available for both domestic and international shipping. The rest are available for domestic shipping only. For international orders, it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the products ordered. Please know your own import regulations before ordering.
How long will it take to get my order?
Domestic/CA: 1-7 business days International: 7-14 business days
How do I track my order?
An email with your tracking details will be sent to you once your order has been shipped. You can simply follow the link on the email to track your order. If you need assistance in tracking your order, you may contact us at email@example.com.
What payment methods are accepted?
We accept the following: •Credit/Debit card payments • Bitcoin •Litecoin •Other altcoins via CoinPayments.net
Cancellations & Returns
How can I cancel or change my order?
If you wish to cancel or make any changes on your order, simply email us at firstname.lastname@example.org immediately. Once an order has been shipped, we can no longer make any changes or cancel the shipment.
How can I return a product?
Due to the nature of our products, we do not accept returns for possible product degradation.
Are your product laboratory tested?
Yes, each batch is laboratory tested for purity in the USA before it's prepared for distribution. Results of the tests are periodically published in the "lab test results" section on each product pages. We carefully select and only work with the highest quality ingredients/products.
Aren't some of these chemicals illegal in the United States?
Please note that they are being sold for research purposes only. We do not condone any personal use.
All Peptides have to be refrigerated to preserve its potency. It decreases if not refrigerated for more than 72 hours.