Frequently Asked Questions

Usage and Dosage

What's the recommended dosage? How much should I take? How often should I take it? How do you administer this? etc.

We really wish that we could answer these types of questions for you but Federal Laws forbid us from giving such advice. SARMs and Research Chemicals are not FDA approved and are NOT for human consumption. We want to stay in business for a long time and in order to do this, we need to abide by the law.

SHIPPING

How fast do you process and ship orders?

All orders take 1-2 business days to process. Cut off is every 5PM EST, orders placed after 5PM will be processed the following day. Domestic orders ship M, T, W, Th, F and International orders ship M, W, F. Please note that our dispatch team is not available during weekends.

Do you ship internationally?

Yes, we do. For international orders, it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the research products ordered. Please know your own import regulations before ordering.

How long will it take to get my order?

Domestic/CA: 1-3 business days International: 3-10 business days

How do I track my order?

An email with your tracking details will be sent to you once your order has been shipped. You can simply follow the link on the email to track your order. If you need assistance in tracking your order, you may contact us at support@swisschems.com.

I did not receive my tracking number.

All orders take about 1-2 business days to process and the tracking numbers are forwarded to the email address that was indicated on your order form. Kindly make sure to check your inbox/spam/junk folders. If it's not there, please send us an email at support@swisschems.com to request for a copy of the tracking information.

The tracking information for my shipment is not updating.

We drop off packages to the post office twice a day. We never hold unto your packages. Sometimes, some shipments do not track the way they are supposed to. If it's still within the guaranteed timeframe, kindly give it more time for the information to update. Otherwise, you may coordinate with the courier for more information regarding your shipment.

I ordered SARMs and Peptides but I only received half of my order. Is there another shipment coming in?

We ship out SARMs and Peptides separately, please double check your inbox/spam/junk folders for the second tracking number. Otherwise, you may send us an email at support@swisschems.com to request for a copy of the tracking numbers.

My shipment was held in customs.

Kindly coordinate with your local customs regarding your shipment. We also recommend that you check out our Shipping Policy for more information.

Some items are missing/broken/damaged/wrong product.

Please send us an email at support@swisschems.com and include the following: •Photo of the item/s that you received which clearly shows the issue •Photo of the packaging that clearly shows the tracking number.

Can I expedite the shipment of my order?

At this time, Express Shipping is not yet available. Hopefully, we would be able to offer this in the near future.

Can I pay extra and choose the courier for my order i.e DHL/UPS, etc?

Please send us an email at support@swisschems.com and include the name and quantity of the products that you are looking to order.

I entered the wrong shipping address.

Please send us an email at support@swisschems.com IMMEDIATELY. Once the order is endorsed for shipping, we can no longer accommodate any change or cancellation request.

Returned to Sender due to incorrect shipping address

If your order was tagged as Returned to Sender by the courier due to incorrect address on your order form, we won’t be able to offer a Reshipment or Refund. Returned shipments don’t get back to us. It is your responsibility to double check the information on your order form.

PAYMENT

What payment methods are accepted?

At this time, we can only accept the following: •SEPA Wire Transfers •Transferwise • BTC (coinpayments)

Cancellations & Returns

How can I cancel or change my order?

If you wish to cancel or make any changes on your order, simply email us at support@swisschems.com IMMEDIATELY. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.

How can I return a product?

Due to the nature of our products, we do not accept returns for possible product degradation. Please check our Policy for more information.

Legality

Aren't some of these chemicals illegal in the United States?

Please note that they are being sold for research purposes ONLY. We do NOT condone any personal use.

Quality

Are your product laboratory tested?

Yes, each batch is laboratory tested for purity in the USA before it's prepared for distribution. Results of the tests are periodically published in the "Independent Test Results" section. We carefully select and only work with the highest quality ingredients/products.

Stocks

How often do you restock your products?

The new stocks usually come in within 2 weeks unless stated otherwise.

Injectable SARMs

What's the difference between the regular and XR Injectable SARMs?

The XR has an extended release encapsulation that makes it last longer.

Oils used on the Injectable SARMs

Grapeseed and MCT's.

Why are you using Vacutainers instead of bottle/vials?

We chose to switch to Vacutainers from bottles due to vacutainers having being more safe and sterile. We had some bottle that opened and leaked during air cargo (due to sudden pressure change). Vacutaners are pressure resistant and also very easy to use (pierce from the top).

Concentration for Cardiolone (modified injectable SR9009 + GW501516) 1000mg/10ml

50mg SR9009 per 1ml + 50mg GW501516 per 1ml

Nano SARMs

What's the difference between the Nano and Injectable SARMs

Nano SARMs are a more potent version in a much lower dosage.

What's the half-life and shelf-life?

These are indicated on the product page. Same with the Injectable SARMs.

Oral SARMs

Does the Clenbuterol listed on your website has Ephedrine in it or is it actual Clenbuterol?

It's actual Clenbuterol, it has no Ephedrine.

CBD

Countries where CBD is allowed

United States Argentina Austria Belgium Belize Brazil Bulgaria Canada Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark England Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Netherlands Antilles Northern Ireland Norway Paraguay Peru Poland Portugal Puerto Rico Romania Russia Scotland Slovak Republic Slovenia South Africa Sweden Switzerland U.S. Virgin Islands United Kingdom Uruguay Wales

Peptides

Peptide Storage

All Peptides have to be refrigerated to preserve its potency. It decreases if not refrigerated for more than 72 hours.

Does it come with a syringe?

No.

Does it come with BAC?

No, you would have to purchase BAC separately.

Does it come in liquid form?

No, our Peptides come in Powder form.

I received the Peptides that I ordered but I'm not sure which is which.

Please refer to the Peptide Top Colors List below. If you need additional assistance after checking the list, kindly send us an email at support@swisschems.com and include a photo of the item/s that you received.

I received the vial I ordered but not the Peptide kit (10 vials).

The Peptide per vial and Peptide kits are shipped separately. Please make sure to check your inbox/spam/junk folders for the second tracking number. If it's not there, you may request for a copy of the tracking numbers by sending an email at support@swisschems.com.

PEPTIDE TOP COLORS

FAQs 1
FAQs 2

All of our products are lab tested and the results are periodically published on the website.

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