Frequently Asked Questions

Usage and Dosage

What's the recommended dosage? How much should I take? How often should I take it? How do you administer this? etc.

We really wish that we could answer these types of questions for you but Federal Laws forbid us from giving such advice. SARMs and Research Chemicals are not FDA approved and are NOT for human consumption. We want to stay in business for a long time and in order to do this, we need to abide by the law.

SHIPPING

How fast do you process and ship orders?

All orders take 1-2 business days to process. Cut off is every 5PM EST, orders placed after 5PM will be processed the following day. Domestic orders ship M, T, W, Th, F and International orders ship M, W, F. Please note that our dispatch team is not available during weekends.

Do you ship internationally?

Yes, we do. For international orders, it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the research products ordered. Please know your own import regulations before ordering and to check the Terms and Conditions.

How long will it take to get my order?

Domestic/CA: 1-7 business days International: 7-14 business days

How do I track my order?

An email with your tracking details will be sent to you once your order has been shipped. You can simply follow the link on the email to track your order. If you need assistance in tracking your order, you may contact us at [email protected]

I did not receive my tracking number.

All orders take about 1-2 business days to process and the tracking numbers are forwarded to the email address that was indicated on your order form. Kindly make sure to check your inbox/spam/junk folders. If it's not there, please send us an email at [email protected] to request for a copy of the tracking information.

The tracking information for my shipment is not updating.

We drop off packages to the post office twice a day. We never hold unto your packages. Sometimes, some shipments do not track the way they are supposed to. If it's still within the guaranteed timeframe, kindly give it more time for the information to update. Otherwise, you may coordinate with the courier for more information regarding your shipment.

I ordered SARMs and Peptides but I only received half of my order. Is there another shipment coming in?

We ship out SARMs and Peptides separately, please double check your inbox/spam/junk folders for the second tracking number. Otherwise, you may send us an email at [email protected] to request for a copy of the tracking numbers.

My shipment was held in customs.

Kindly coordinate with your local customs regarding your shipment. We also recommend that you check out our Shipping Policy for more information.

Some items are missing/broken/damaged/wrong product.

Please send us an email at [email protected] and include the following: •Photo of the item/s that you received which clearly shows the issue •Photo of the packaging that clearly shows the tracking number.

Can I expedite the shipment of my order?

At this time, Express Shipping is not yet available. Hopefully, we would be able to offer this in the near future.

Can I pay extra and choose the courier for my order i.e DHL/UPS, etc?

Please send us an email at [email protected] and include the name and quantity of the products that you are looking to order.

I entered the wrong shipping address.

Please send us an email at [email protected] IMMEDIATELY. Once the order is endorsed for shipping, we can no longer accommodate any change or cancellation request.

Returned to Sender due to incorrect shipping address

If your order was tagged as Returned to Sender by the courier due to incorrect address on your order form, we won’t be able to offer a Reshipment or Refund. Returned shipments don’t get back to us. It is your responsibility to double check the information on your order form.

Do you ship to APO/Military Address?

Yes, we do except for Peptides.

PAYMENT

What payment methods are accepted?

At this time, we can only accept the following: •SEPA Wire Transfers •Transferwise • BTC (coinpayments)

Cancellations & Returns

How can I cancel or change my order?

If you wish to cancel or make any changes on your order, simply email us at [email protected] IMMEDIATELY. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.

How can I return a product?

Due to the nature of our products, we do not accept returns for possible product degradation. Please check our Policy for more information.

Legality

Aren't some of these chemicals illegal in the United States?

Please note that they are being sold for research purposes ONLY. We do NOT condone any personal use.

Quality

Are your product laboratory tested?

Yes, each batch is laboratory tested for purity in the USA before it's prepared for distribution. Results of the tests are periodically published in the "Independent Test Results" section. We carefully select and only work with the highest quality ingredients/products.

Stocks

How often do you restock your products?

The new stocks usually come in within 2 weeks unless stated otherwise.

HPLC Test Results

Where can I see the Lab Test Results?

You will see them here: https://swisschems.com/independent-test-results/

Where can I see the Lab Test Result for the HCG?

We don't have an HPLC Test Result for the HCG as it can be tested with a pregrancy test stick. Just dilute 1vial of the powder with a 50ml BAC water. Our HCG is heavily concentrated so if it's less than 50ml BAC for 1 vial, it will give you a negative test result.

EDTA

What is EDTA? Why do we use it and how does it bind to heavy metals?

We are adding EDTA to our products to remove heavy metals that may occur in some of our raw powders. It's impossible to remove all heavy metals from raw powders. Even top pharmaceutical companies have allowed levels of heavy metals in their products. In some of our products, you may see red particles floating around these is the EDTA that binds to heavy metals. It is completely harmless to the human body. EDTA can form four or six bonds with a metal ion, and it forms chelates with both transition-metal ions and main-group ions. Chelation means "to grab" or "to bind." When EDTA is injected, it "grabs" heavy metals and minerals such as lead, mercury, copper, iron, arsenic, aluminum, and calcium and removes them from the body. EDTA is frequently used because it forms a complex with calcium and magnesium ions. The EDTA binds to them, sequestering them and preventing their interference.

Injectable SARMs

What's the difference between the regular and XR Injectable SARMs?

The XR has an extended release encapsulation that makes it last longer.

Oils used on the Injectable SARMs

Grapeseed and MCT's.

Why are you using Vacutainers instead of bottle/vials?

We chose to switch to Vacutainers from bottles due to vacutainers having being more safe and sterile. We had some bottle that opened and leaked during air cargo (due to sudden pressure change). Vacutaners are pressure resistant and also very easy to use (pierce from the top).

Concentration for Cardiolone (modified injectable SR9009 + GW501516) 1000mg/10ml

50mg SR9009 per 1ml + 50mg GW501516 per 1ml

Nano SARMs

What's the difference between the Nano and Injectable SARMs

Nano SARMs are a more potent version in a much lower dosage.

What's the half-life and shelf-life?

These are indicated on the product page. Same with the Injectable SARMs.

Concentration for Nano Cardiolone (modified SR9009 + GW501516) 500mg/5ml

50mg SR9009 per 1ml+50mg GW501516 per 1ml

Oral SARMs

Does the Clenbuterol listed on your website has Ephedrine in it or is it actual Clenbuterol?

It's actual Clenbuterol, it has no Ephedrine.

Vacutainers

How to draw from a vacutainer

•Wipe top of vacutainer with an alcohol wipe. Use a 18g or 20g drawing needle to draw fluid into the syringe. Usually, you turn the vacutainer upside down and pull the plunger to suck the fluid. •Pull out needle and push fluid into syringe you will be using for injection. To ensure the syringe is free of bubbles tap it. Push out any air bubbles. •Pull off cap and hold the prepared syringe with your writing hand. Place the syringe between your thumb and first finger. Let the barrel of the syringe rest on your second finger.

Storage (Injectable and Nano SARMs)

How do I store the Nano/Injectable SARMs

Keep the product at room temperature at all times. When exposed to cold it can crystallize. Please also check EDTA section for more info about crystals/flakes.

CBD

Countries where CBD is allowed

United States Argentina Austria Belgium Belize Brazil Bulgaria Canada Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark England Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Netherlands Antilles Northern Ireland Norway Paraguay Peru Poland Portugal Puerto Rico Romania Russia Scotland Slovak Republic Slovenia South Africa Sweden Switzerland U.S. Virgin Islands United Kingdom Uruguay Wales

Peptides

Peptide Storage

All Peptides have to be refrigerated to preserve its potency. It decreases if not refrigerated for more than 72 hours.

Does it come with a syringe?

No.

Does it come with BAC?

No, you would have to purchase BAC separately.

Does it come in liquid form?

No, our Peptides come in Powder form.

I received the Peptides that I ordered but I'm not sure which is which.

Please refer to the Peptide Top Colors List below. If you need additional assistance after checking the list, kindly send us an email at [email protected] and include a photo of the item/s that you received.

I received the vial I ordered but not the Peptide kit (10 vials).

The Peptide per vial and Peptide kits are shipped separately. Please make sure to check your inbox/spam/junk folders for the second tracking number. If it's not there, you may request for a copy of the tracking numbers by sending an email at [email protected]

All of our products are lab tested and the results are periodically published on the website.

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